By using the website’s services, registering, becoming a member, and participating in courses, you accept the following terms and conditions:

General Rules

Please note that all principles and procedures of Juniora comply with the laws of the Islamic Republic of Iran, the Electronic Commerce Law, and the Consumer Protection Law. Accordingly, users are also obligated to abide by the relevant laws.

If any changes are made to the listed rules, procedures, or services, they will be published and updated on this page, and you agree that your continued use of the site signifies acceptance of any such changes.

Definition of Customer or User

A user is defined as a person who registers for a course or uses any Juniora services using their registration information entered in the sign-up form.

User Obligations

The user is required to correctly enter their personal information, including first and last name, mobile number, and educational grade at the time of registration. If any discrepancies exist, the responsibility lies with the user, and Juniora is not liable for providing appropriate service or support.

Copyright

Any unauthorized distribution of Juniora’s college and class content (photos, videos, texts, audio, and class files) by any means is considered illegal. In cases of misconduct, Juniora will use necessary legal tools through competent authorities to file complaints and seek compensation from the violating individual.

Cancellation and Refund Policy

Cancellation of registration and refund of payments by the user is possible only up to after the first class session and before the second session begins.

Recorded Class Videos

Please note that classes are held online, and recorded videos are automatically recorded online. Thus, there may be issues in parts of the final recorded video, such as sound or image cutouts due to internet speed. Juniora recommends users attend the online class live during the course. Otherwise, the participant may choose, at their own risk, not to attend live and use the recorded video, which in over 90% of cases has acceptable quality. Since Juniora’s goal of online classes is not to sell recorded educational videos and due to internet speed limitations, videos are not professionally audio or video recorded. Therefore, no guarantee is provided regarding the excellent quality of the recorded video after the class.

In rare cases (very low probability), due to nationwide network infrastructure disruptions unrelated to Juniora, the recorded class video may be published incompletely or not at all in the participant’s panel. Since these disruptions are beyond Juniora’s control and Juniora is committed to holding the online course but not responsible for the recorded video, there will be no possibility of repeating the online class or re-recording the video for the participant.

Internet Disruption by User or Customer

If the user experiences internet disruption or slow internet, they can watch the recorded video of the class (if available). In this case, for private and group classes as well as online workshops, there is no possibility of repeating the course. Also, in case of internet issues from the participant, changing schedules, withdrawal, or refund requests are not possible. The user may watch the recorded class video (if available) via their panel.

Internet Disruption by Juniora Instructor

If it is proven that internet disruption from the Juniora instructor occurred during an online class session and the session was not held with proper quality (regarding the instructor’s connection), a makeup session for that class will be conducted.

Electronic Communications

When you use Juniora’s services, register on the site, purchase courses, or email Juniora, these communications are done electronically. If your request complies with all principles and procedures, you agree that Juniora may respond via email, SMS service, or other electronic services.

Also, the email addresses and phone numbers registered by customers in their profiles are considered official and verified, and all company communications and responses are sent through them.

To inform about events, special services, or promotions, Juniora may send emails or SMS messages to website members.

If users do not wish to receive these emails or messages,
Additionally, Juniora may send surveys to some users or customers.

Force Majeure

All stated terms and conditions are enforceable under normal circumstances. Juniora has no responsibility for any force majeure events. Juniora is committed to protecting users’ privacy; please report any violations through our communication channels.